Working in America Continuity Conflict and Change in a New Economic Era 4th Edition by Amy S Wharton ISBN 1612057322 9781612057323

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ISBN 10: 1612057322 
ISBN 13: 9781612057323
Author: Amy S Wharton

Working in America Continuity Conflict and Change in a New Economic Era 4th Table of contents:

Key Aspects of Work Today
Precarious Work
Contested Meanings of Flexibility in the New Workplace
The Changed Landscape of Opportunity
Gender, Race, and Ethnicity
Work and Family
Changes to the Fifth Edition
References
Part I Conceptual Foundations
Chapter 1 Alienated Labour
First Manuscript
Estranged Labor
Notes
Chapter 2 Bureaucracy
1: Characteristics of Bureaucracy
2: The Position of the Official
Chapter 3 Fundamentals of Scientific Management
Chapter 4 The Division of Labor
Chapter 5 The Managed Heart
The Private and Public Faces of an Emotional System
Private and Commercial Uses of Feeling
Notes
References
Part II The New Workplace
Chapter 6 The Rise of the Temp Economy in America
“The Age of the Temporary Worker”: Expansion of the Temp Industry in the 1980s
“A Safeguard in These Unpredictable Times”: The Institutionalization of Temp Work
“The Beginning of a More Viable Management–Union Relationship”: Temps and Labor Unions
“A Simple Management Decision”: Temps and the U.S. Civil Service
Conclusion
Notes
Chapter 7 Beyond Carrots and Sticks: How Outsourcing Companies Manufacture Effort via “Permanent Pedagogy”
Management Systems and their Games
Research Design
Are Outsourced Call Centers Despotic?
The Game of Call Control
Lesson I: Matching Speech to System
“Down the Wrong Road”
“What’s Taking so Long?”
Lesson II: Dispatching Drama
“Lie with Style”
“Oh Crap, I Opened a Door”
After the Learning Game
References
Chapter 8 Work and Identity: How Precarious Workers Respond to “Personal Branding” Discourse
Economic Discourse and the Worker’s Soul
The Entrepreneurial Turn: Career Advice and the Rise of “Personal Branding”
Methods
Findings
Discussion
Cross-national Differences
Occupational Norms
Exposure to Labor Market Uncertainty
Conclusion
References
Chapter 9 Precarious FuturesHow White-Collar Workers Experience Unemployment
How are Futures Made?
Old Time Maps
Moments of Reckoning
Hysteresis and Stagnation
The Disembedded Job Search
Gaining Momentum
New Time Maps
References
Chapter 10 Being Nowhere in the WorldIndian Call Center Operators’ Experience of Time in the Transnational Service Economy
The Professional Clock: Work Schedules and Average Handling Times
The “Timescape” of Night Work
Notes
Part III On the Job
Chapter 11 Algorithmic Control in Platform Food Delivery Work
Algorithmic Management and the Experience of Low-Wage Work
Method
Algorithmic Control in Food Delivery Work
The Context of Technical Control
The Algorithm as Arbitrary Authority
Algorithmic Despotism
Control over Time
Discussion and Conclusion
References
Chapter 12 Cool Clothes and Fun Times?: Consumer Identity in Retail Clothing Work
Retail Employment and Consumer Identities
Consumer Identification
Research Methods
Work Conditions in the Clothing Retail Industry
Training and Compensation
Scheduling
Consumer Identity at Work
Discounts and Identity
Having the Look
Worker–Consumer Identities and Better Service
Discussion and Conclusion
References
Chapter 13 “I Can Never Be Too Comfortable”: Race, Gender, and Emotion at the Hospital Bedside
Background
Nursing as a White Institutional Space
Gender, Race, and Emotion
Method
Sampling
Analysis
Results
Racial Aggression from Patients: Nora
Microaggression from Patients: Tamara
Microaggression from Coworkers: Joyce
Discussion
References
Chapter 14 Creative FreelancersOccupational Community and Crowdsourced Work
Literature Review
Crowdsourced Work
Contingent Work Experience
Occupational Communities
Data and Methods
The Work Setting
The Work Product
Data Collection
Results
Occupational Community Goes Online
Responding to Challenges of Communication, Compensation, and Career Trajectory
Limited Communication with the Firm
Sporadic Compensation
Unclear Career Trajectory
Discussion
Funding
Note
References
Chapter 15 The Portfolio Ideal Worker*: Insecurity and Inequality in the New Economy
The White-Collar Ideal Worker
Top Earners in the Financial Services Industry
Methodological Approach
The Portfolio Ideal Worker in the New Economy
Identity: Cultivating a Personal Brand
Values: Expressing a Passion for Investing
Norms: Taking Big Leaps
Logics: Investing in Networks
Conclusion
Note
References
Part IV The Changed Landscape of Opportunity
Chapter 16 Mock Schedules and the Meaning of Flexible Employment for Undocumented Workers
Twenty-first-Century Precariousness
Vulnerable Workers in Precarious Jobs
Methods
The Case
What’s Being Undocumented Got to Do With It?
The Mock Calendar
Cutting Workers Without Notice
Over-scheduling
Redistributing Shifts
Withholding Shift Information
The Mystification of Precariousness
Worker Subjectivity: Symbolic and Material Concessions
Conclusion
Notes
References
Chapter 17 Working for RedemptionFormerly Incarcerated Black Women and Punishment in the Labor Market
Intersectional Capitalism
Methods
Intersectional Capitalism in Rehabiliation Labor
Reliable Employment
Recognizable Employment
Redemptive Employment
References
Chapter 18 Moral Storytelling: Employers’ Use of Credit Reports in Hiring Decisions
Introduction
The Systematization of Credit History
The Enduring Morality of Economic Life
Data and Methods
Findings and Analysis
Approaching the Credit Report
The Practice of Moral Storytelling
Moral Mismatch and Other Hiring Off-Ramps
Discussion
Funding
References
Chapter 19 How Does a Silicon Valley Company Approach Gender Equality Change?
Ideologies of Inequality and Change Efforts
Methods
How Ideologies Shape Pathways toward Change
Three Predominant Ideologies about Gender Inequality and Change
Individualistic Pathway
Societal Pathway
Organizational Pathway
Conclusion
Notes
References
Chapter 20 How Much is Too Much?: The High Pay of CEOs
Empirical Expectations
Data and Methods
Experiment Design
Variables
Models
Analysis
The Effect of Perceived Average CEO Pay on Fair Pay
How Does Fair CEO Pay Respond to Performance?
Belief in the Free Market Ideology and Fair Pay
Discussion and Conclusions
References
Part V Work and Family
Chapter 21 How Do Mothers Make Sense of Work–Family Conflict?: A Cross-National Interview Study
Gender, Policy, and Mothers’ Work–Family Conflict
Cross-National Comparisons of Work–Family Policy
Competing Devotions and Mothers’ Work–Family Conflict
Method
Findings
Stockholm, Sweden
Berlin, Germany
Rome, Italy
Washington, D.C., the United States
Discussion
References
Chapter 22 Signaling Parenthood: Managing the Motherhood Penalty and Fatherhood Premium in the Low-Wage Service Sector
The Ideal Worker in a Changing Economy
Parenting Ideologies
The Motherhood Penalty and Fatherhood Premium
Signaling Parenthood?
Methods
Findings
Fathers: “My kids come first”
Mothers: “I have a kid. I have to show them a work ethic”
Open Availability
Hidden Work: Strategic Use of Breaks
Concealing Childcare Responsibilities
Conclusion
References
Chapter 23 Returning to Work After a Job LossHow Class and Gender Shape Workers’ Decisions
Gender, Class, and the Job Search
The Wage Gap
Methods
Searching for Work
Deliberate
Take Time
Urgent
Diverted
Economic Incentives to Return to Work
Gendered Family Responsibilities
Conclusion
Note
References
Chapter 24 The Gendered Pandemic: The Implications of COVID-19 for Work and Family
The Pandemic and Gender Inequality: Changes to Work and Family
The Gendered Impact of Labor Market Changes
The Gendered Impact of School and Childcare Closures
Conclusion and Future Directions
Summary of What We Currently Know
What Has Yet to Be Learned and Future Research Areas

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Tags: Amy S Wharton, America Continuity, Economic