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The Project Manager s Communication Toolkit 1st Edition by Shankar Jha ISBN 143980995X 9781439809952

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Author(s): Shankar Jha
ISBN(s): 9781439809952, 143980995X
Edition: 1
File Details: PDF, 2.85 MB
Year: 2010
Language: english
SKU: EB-1795588 Category: Tag:

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ISBN 10: 143980995X 
ISBN 13: 9781439809952
Author: Shankar Jha

Addressing the unique difficulties involved in day-to-day project management communication, The Project Manager’s Communication Toolkit provides proven methods for creating clear and effective communications—including text-based plans, reports, messages, and presentations. It examines the many tools available and goes beyond traditional coverage to define their proper use and application. Using language that’s easy to understand, the author explains how to determine the appropriate tools for specific communication needs. This time-saving resource provides the understanding to harness the power of everyday communication, such as email and PowerPoint® to: Gain control over project parameters Overcome conflict Create effective project plans, charters, and statements of work Considering that most projects fail due to lapses in communication, it is essential for project managers to understand how to communicate their plans and ideas clearly and effectively. Complete with numerous examples and case studies, this book provides the understanding required to select the right tools, as well as the insight to use those tools effectively in a wide range of real-world situations. Praise for: … a ‘slam dunk’ in providing the reader a foundation, emphasizing various tools, techniques; and in which situations they should be applied. The case studies further challenge the day-to-day situations one may face; providing techniques that work! Anyone that has been part of a project team will benefit from this book.—Lisa Holowiak, Quality Assurance Specialist, Pfizer, in PM World Today, Vol. XII, Issue X … a valuable resource for program and project managers at all levels and all industries.

The Project Manager s Communication Toolkit 1st Table of contents:

1 Communication: Challenges and Opportunities for Project Managers

  • Communication Concepts

  • Types of Project Communications

2 Text-Based Plans, Reports, Messages, and Presentations

  • Project Charter

  • Statement of Work

  • Project Initiation Document

  • Project Kickoff Meeting Agenda

  • Project Management Plan

  • Scope Management Plan

  • Schedule Management Plan

  • Cost Management Plan

  • Human Resource (HR) Management Plan

  • Communication Management Plan

  • Change Management Plan

  • Defect Management Plan

  • Quality Management Plan

  • Risk Management Plan

  • Strategies for Risk Response Planning

  • Strategy for Threat

  • Strategy for Opportunity

  • Strategy for Threats and Opportunities

  • Supporting Project Management Plans

  • Procurement Management Plan

  • Configuration Management (CM) Plan

  • Knowledge Management (KM) Plan

  • Transition Plan

  • Environmental Management Plan (EMP)

  • Change Request Document

  • Project Status Report

  • Milestone Report

  • Meeting Agenda and Meeting Minutes Document

  • Project Closure Report

  • Lessons Learned Document

  • Email Etiquette

  • Microsoft® PowerPoint®

3 Charts, Graphs, and Diagrams

  • Gantt Chart

  • Flowchart

  • S Curve

  • Column Chart

  • Resource Histogram

  • Run Chart

  • Pareto Chart

  • Cause-and-Effect Diagram

  • Pie Chart

  • Control Chart

  • How to Interpret Out-of-Control Indicators

  • Organization Chart

  • Work Breakdown Structure (WBS)

  • Decision Tree Diagram

  • Additional Project Schedule Reporting Tools

4 Tables and Matrices

  • Responsibility Assignment Matrix (RAM)

  • Role and Responsibility Matrix

  • Communication Matrix

  • Project Team Roster

  • Risk Probability–Impact Matrix

  • Risk Register

  • Requirements Traceability Matrix (RTM)

  • Quality Matrix

  • Issue Log

  • Project Dashboard

  • Pivot Table

5 Conclusion and Case Studies

  • Scenarios on the Usage of Text-Based Tools

  • Scenarios on the Usage of Chart-, Graph-, and Diagram-Based Tools

  • Scenarios on the Usage of Tables and Matrix-Based Tools

  • Miscellaneous Scenarios on the Usage of More than One Category of Tools

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Tags: Shankar Jha, Project Manager, Toolkit