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The certified six sigma black belt handbook 2nd Edition by Donald Benbow, TM Kubiak ISBN 8131728692 9788131728697

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Author(s): Benbow, Donald W.;Kubiak, T. M
ISBN(s): 9788131728697, 8131728692
Edition: 2nd ed
File Details: PDF, 5.33 MB
Year: 2010
Language: english
SKU: EB-11342082 Category: Tags: , , ,

The certified six sigma black belt handbook 2nd Edition by Donald Benbow, TM Kubiak – Ebook PDF Instant Download/Delivery: 8131728692 ,9788131728697
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Product details:
ISBN 10: 8131728692
ISBN 13: 9788131728697
Author: Donald Benbow, TM Kubiak

This second edition has been updated and revised to reflect the most recent Six Sigma techniques, and to match the ASQ Certified Six Sigma Black Belt Body of Knowledge (BOK). While the primary audience for this work is the individual preparing to sit for the Six Sigma Black Belt certification.

The certified six sigma black belt handbook 2nd Edition Table of contents:

Part I: Six Sigma Fundamentals

Chapter 1: Overview of Six Sigma Methodology

  • History and Evolution of Six Sigma
  • The Six Sigma Philosophy: Quality and Continuous Improvement
  • The Role of the Six Sigma Black Belt
  • DMAIC Framework: Define, Measure, Analyze, Improve, Control

Chapter 2: Six Sigma Metrics and Measurement Systems

  • Understanding Sigma Levels and Defects Per Million Opportunities (DPMO)
  • Key Performance Indicators (KPIs) in Six Sigma
  • Introduction to Process Mapping and Metrics
  • Measurement System Analysis (MSA) and its Importance

Chapter 3: Organizational Structure and Roles

  • The Six Sigma Organization: Champions, Black Belts, Green Belts, and Yellow Belts
  • Leadership and Project Management Skills
  • Building a Successful Six Sigma Culture
  • Team Dynamics and Effective Communication

Part II: Define Phase

Chapter 4: Project Selection and Scoping

  • Selecting the Right Six Sigma Projects
  • Tools for Defining Project Goals: SIPOC, VOC, and CTQs
  • Project Charter Development and Stakeholder Analysis
  • The Importance of Defining Problems Clearly

Chapter 5: Voice of the Customer (VOC)

  • Understanding Customer Needs and Expectations
  • Methods for Gathering VOC Data
  • Translating VOC into Critical to Quality (CTQ) Characteristics
  • Using Surveys, Focus Groups, and Interviews for Data Collection

Part III: Measure Phase

Chapter 6: Process Mapping and Measurement Systems

  • Tools for Mapping Processes: Flowcharts, Value Stream Maps, and Swim Lane Diagrams
  • Data Collection Planning and Techniques
  • Creating a Baseline for Process Performance
  • Tools for Measuring and Visualizing Data

Chapter 7: Statistical Analysis and Process Capability

  • Introduction to Descriptive and Inferential Statistics
  • Capability Indices: Cp, Cpk, Pp, Ppk
  • Process Control and Stability
  • Sampling Methods and Techniques

Part IV: Analyze Phase

Chapter 8: Data Analysis Techniques

  • Hypothesis Testing and Statistical Significance
  • Correlation and Regression Analysis
  • Identifying Root Causes with Fishbone Diagrams and Pareto Charts
  • Failure Mode and Effects Analysis (FMEA)

Chapter 9: Identifying Process Variability and Root Causes

  • The Role of Variation in Process Improvement
  • Tools for Identifying Variability: Box Plots, Histograms, and Control Charts
  • Analyzing Process Data to Uncover Patterns and Trends
  • The Role of Statistical Software in Data Analysis

Part V: Improve Phase

Chapter 10: Developing and Testing Solutions

  • Brainstorming and Solution Generation Techniques
  • Root Cause Validation and Pilot Testing
  • Design of Experiments (DOE) for Optimizing Processes
  • Evaluating Potential Improvements Using Statistical Tools

Chapter 11: Implementing Solutions

  • Creating an Action Plan for Implementation
  • Change Management and Overcoming Resistance
  • Strategies for Scaling Solutions Across the Organization
  • Ensuring Solution Sustainability

Part VI: Control Phase

Chapter 12: Control and Monitoring of Improvements

  • Developing Control Plans to Maintain Gains
  • Statistical Process Control (SPC) and Control Charts
  • Standardizing Processes and Documenting Changes
  • Preventing Reoccurrence of Problems and Ensuring Long-term Success

Chapter 13: Sustaining Improvements

  • Managing Continuous Improvement in the Long Term
  • Best Practices for Ongoing Monitoring and Feedback
  • Leveraging Technology for Continuous Control
  • The Role of Ongoing Training and Mentorship in Six Sigma

Part VII: Six Sigma Tools and Techniques

Chapter 14: Advanced Six Sigma Tools

  • Design for Six Sigma (DFSS)
  • Failure Mode and Effects Analysis (FMEA)
  • Kaizen and Lean Six Sigma Principles
  • Value Stream Mapping and the Lean Toolkit

Chapter 15: Statistical Tools for Six Sigma

  • Control Charts and Process Behavior Charts
  • Hypothesis Testing and Regression Models
  • Sampling Methods and Experimental Design
  • Monte Carlo Simulation and Optimization Techniques

Part VIII: Certification and Exam Preparation

Chapter 16: Preparing for the Six Sigma Black Belt Exam

  • Exam Structure and Requirements
  • Study Tips and Strategies for Success
  • Practice Questions and Case Studies
  • Resources for Continuing Education and Development

Chapter 17: Career Development as a Six Sigma Black Belt

  • Advancing in the Six Sigma Career Path
  • The Role of Black Belts in Organizational Leadership
  • Networking and Continuing Professional Development
  • Ethical Considerations for Six Sigma Professionals

Appendices

  • A: Glossary of Six Sigma Terms
  • B: Key Formulas and Equations for Six Sigma Projects
  • C: Further Reading and Resources on Six Sigma
  • D: Practice Test and Solutions

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