Strategic Human Resource Management A Guide to Action 4th Edition by Michael Armstrong ISBN 0749453753 978-0749453756

PART 1: THE FRAMEWORK OF STRATEGIC HUMAN RESOURCE MANAGEMENT

1. Human resource management

   • Human resource management defined
   • Models of HRM
   • Aims of HRM
   • Characteristics of HRM
   • Reservations about HRM
   • HRM and personnel management

2. Strategy: concept and process

   • Strategy defined
   • The concept of strategy
   • The fundamentals of strategy
   • The formulation of strategy

3. Strategic human resource management: concept and process

   • Strategic HRM defined
   • The meaning of strategic HRM
   • Aims of strategic HRM
   • Approaches to strategic HRM
   • Limitations to the concept of strategic HRM
   • Conclusion

4. HR strategies

   • HR strategies defined
   • Types of HR strategies
   • Criteria for an effective HR strategy

PART 2: STRATEGIC HUMAN RESOURCE MANAGEMENT IN ACTION

5. Formulating and implementing HR strategies

   • Fundamental process considerations
   • Characteristics of the process
   • Developing HR strategies
   • Setting out the strategy
   • Conducting a strategic review
   • Implementing HR strategies

6. Improving business performance through strategic HRM

   • How HR impacts on organizational performance
   • How HRM strategies make an impact
   • How strategic HRM concepts impact on practice

7. Roles in strategic HRM

   • The strategic role of top management
   • The strategic role of front-line management
   • The strategic role of the HR director
   • The strategic role of HR specialists

PART 3: HR STRATEGIES

8. Strategies for improving organizational effectiveness

   • Strategies for improving organizational effectiveness
   • Strategies for organizational development
   • Strategies for organizational transformation
   • Strategies for culture management
   • Strategies for knowledge management
   • Commitment strategy
   • Strategies for developing a climate of trust
   • Quality management strategies
   • Continuous improvement strategies
   • Customer service strategy

9. Resourcing strategy

   • Resourcing strategy defined
   • The objective of resourcing strategy
   • The strategic HRM approach to resourcing
   • Integrating business and resourcing strategies
   • Bundling resourcing strategies and activities
   • The components of employee resourcing strategy
   • Human resource planning
   • Resourcing plans
   • Retention strategy
   • Flexibility strategy
   • Talent management strategy

10. Learning and development strategy

• Strategic HRD
• Strategies for creating a learning culture
• Organizational learning strategies
• Learning organization strategy
• Individual learning strategies

11. Strategies for managing performance

• Performance management
• Performance management defined
• Purpose of performance management
• Performance management concerns
• The scope of performance management strategy
• The process of performance management
• Conclusion

12. Reward strategy

• Reward strategy defined
• Why have a reward strategy?
• Characteristics of reward strategy
• The structure of reward strategy
• The content of reward strategy
• Guiding principles
• Developing reward strategy
• Effective reward strategies
• Reward strategy and line management capability

13. Employee relations strategy

• Employee relations strategy defined
• Concerns of employee relations strategy
• Strategic directions
• The background to employee relations strategies
• The HRM approach to employee relations
• Policy options
• Formulating employee relations strategies
• Partnership agreements
• Employee voice strategies