Small group and team communication 4th Edition by Thomas E Harris, John C Sherblom ISBN 0205483674 9780205483679

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Product details:

ISBN 10: 0205483674  

ISBN 13: 9780205483679

Author: Thomas E. Harris, John C. Sherblom

Praised for its writing style, research base, and range of topics covered, Small Group and Team Communication develops issues of diversity, ethics, technology and the organizational use of groups and teams within a systems theory framework. Clearly organized and logically presented, this text provides the opportunity for outstanding discussions of critical issues. Harris and Sherblom effectively integrate real-world examples, hypothetical situations, social science theories, and scholarly research into a unified discussion of small group and team communication. Through extensive examples, new case studies, and updated exercises, the 4th edition of Small Group and Team Communication engages students and guides them from theoretical discussions into applications of the concepts presented.

Table of contents:

Part 1: Foundations of Small Group Communication

• Small Groups: Power, Definition, and Attraction

• The Power of Groups

• Defining Small Group Communication

• Why Join a Group?

• Characteristics of Small Groups

• Characteristics of Small Group Communication

• Types of Small Groups

• Groups in Organizations

• Groups as Systems of Interaction

• Understanding Small Group Success

Part 2: Communication in Small Groups

• Communication in Small Groups

• A Systems Approach to Small Group Communication

• Norms, Roles, Cohesiveness, and Groupthink

Part 3: Group Development and Dynamics

• Four Phases of Group Development: Forming, Storming, Norming, and Performing

• Usefulness of the Phase Model

• Overriding Influences

Part 4: Diversity and Communication

• Diversity in Groups: The Strength of Different Perspectives

Part 5: Verbal, Nonverbal, and Listening Skills

• Verbal and Nonverbal Communication

• Listening and Feedback: The Other Half of Communication

Part 6: Group Evolution and Decision Making

• Group Evolution: Teams

• Decision Making and Problem Solving

Part 7: Creativity and Group Process

• Creativity in the Small Group Process

• Group Process and Presentation Techniques

Part 8: Conflict and Leadership

• Productive Conflict Management

• Leadership in Small Groups

Part 9: Observation, Feedback, and Technology

• Observing and Evaluating a Small Group

• Computer-Mediated Group Communication

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Tags: Thomas E Harris, John C Sherblom, Small Group, Team Communication