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Self Service Linux Mastering the Art of Problem Determination 1st Edition by Mark Wilding, Dan Behman ISBN 013147751X 9780131477513

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Author(s): Mark Wilding, Dan Behman
ISBN(s): 013147751X
Edition: 1
File Details: PDF, 4.37 MB
Year: 2005
Language: english
SKU: EB-2103064 Category: Tags: ,

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Product details:

ISBN 10: 013147751X 
ISBN 13: 9780131477513
Author: Mark Wilding, Dan Behman

The biggest factor in a company’s decision to go with Linux is overcoming thesupport issues. Adopting Linux successfully means taking on a differentapproach to support. Since Linux is open source, there are different methodsto get the support that companies need. This includes deeper skills on how toinvestigate problems, how to get help from the open source community (i.e.how to ask for help on usenet) and how to resolve problems in-house withoutthe extra cost of a consultant. This book should be an essential part of everycompany’s Linux adoption plan to keep the total cost of ownership (TCO)down and improve the ROI of their Linux strategy. It is also a book thatadvanced Linux professionals running their own Linux systems will be able touse to troubleshoot. This book gives the staff the basics they need to diagnose most problems that they will face and will go into the nitty-gritty on the toughest problems. It also points users to the appropriate resources so that they may get help quickly.

Self Service Linux Mastering the Art of Problem Determination 1st Table of contents:

  • Chapter 1: Getting Started with Linux Troubleshooting

    • Basic Linux System Architecture

    • Key Linux Tools for Diagnosis and Troubleshooting

    • Understanding System Logs and Logs Management

    • Preparing for Troubleshooting: Tools and Best Practices

  • Chapter 2: Identifying and Analyzing System Symptoms

    • Recognizing Common System Failures

    • Gathering Symptoms and Initial Data

    • Prioritizing Issues Based on Severity

    • Case Study: Diagnosing a Slow System

  • Chapter 3: Using Logs for Problem Determination

    • Understanding System Log Files

    • Common Log Locations in Linux

    • Interpreting Log Entries to Diagnose Problems

    • Advanced Log Management and Filtering Tools

  • Chapter 4: Diagnosing Hardware Issues

    • Troubleshooting Boot Issues and Hardware Detection

    • Identifying Hardware Failures: Disk, Memory, CPU

    • Using Diagnostic Tools (e.g., dmesg, lspci, lsusb)

    • Case Study: Diagnosing a Disk Failure

  • Chapter 5: Network and Connectivity Problems

    • Diagnosing Network Failures

    • Common Network Tools: ping, traceroute, netstat, ifconfig

    • Solving DNS, IP Addressing, and Routing Issues

    • Case Study: Resolving Network Connectivity Issues

  • Chapter 6: File System and Disk Troubleshooting

    • Common File System Problems in Linux

    • Using fsck and Other File System Tools

    • Disk Space and I/O Issues

    • Case Study: Recovering from a Full Disk or Corrupt File System

  • Chapter 7: Process and Performance Troubleshooting

    • Analyzing High CPU, Memory, and Disk Usage

    • Tools for Monitoring System Performance: top, vmstat, iostat, etc.

    • Detecting Resource Bottlenecks

    • Case Study: Investigating High CPU Utilization

  • Chapter 8: Managing Services and Daemons

    • Diagnosing Failed Services and Daemons

    • Using systemctl, service, and journalctl to Manage Services

    • Solving Common Service Startup Issues

    • Case Study: Resolving Apache or Nginx Service Failures

  • Chapter 9: Security and Access Troubleshooting

    • Diagnosing Authentication and Authorization Issues

    • Troubleshooting SELinux and AppArmor

    • Analyzing Permission Issues with ACLs and chmod

    • Case Study: Resolving User Authentication Problems

  • Chapter 10: Troubleshooting Package Management and Updates

    • Diagnosing Problems with Package Installation and Dependencies

    • Using Package Management Tools (apt, yum, rpm, dpkg)

    • Handling Repository and Update Failures

    • Case Study: Resolving Package Conflicts and Broken Dependencies

  • Chapter 11: Advanced Troubleshooting Techniques

    • Using strace and lsof for Debugging Processes

    • Advanced Network Troubleshooting with tcpdump and Wireshark

    • Debugging Kernel Issues with Kernel Logs and Core Dumps

    • Case Study: Debugging a System Hang

  • Chapter 12: Building a Troubleshooting Workflow

    • Developing a Structured Approach to Problem Solving

    • Documentation and Issue Tracking for Long-Term Maintenance

    • Creating a Troubleshooting Knowledge Base

    • Automating Routine Checks and Alerts

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Tags: Mark Wilding, Dan Behman, Self Service Linux, Problem Determination