Sale!

Quality An Introduction 2nd Edition by John Beckford ISBN 0415259185 9780415259187

Original price was: $50.00.Current price is: $35.00.

Quality An Introduction 2nd Edition John Beckford Digital Instant Download

Author(s): John Beckford
ISBN(s): 9780415259187, 0415259185
Edition: 2
File Details: PDF, 1.56 MB
Year: 2002
Language: english
SKU: EB-1791202 Category: Tag:

Quality An Introduction 2nd Edition by John Beckford – Ebook PDF Instant Download/Delivery: 0415259185, 9780415259187
Full download Quality An Introduction 2nd Edition after payment

Product details:

ISBN 10: 0415259185 
ISBN 13: 9780415259187
Author: John Beckford

Exploring the basics of management theory and the work of the quality gurus, who have formed the foundation of current practice, this new edition builds upon the previous editions’ unique critical perspective of quality. A number of key management practices are considered including the new ISO9001:2015 standards, EFQM, systems thinking, systems practice, business process reengineering, six-sigma, organisational learning, intelligent organisation, skills based quality management and service quality management. An extended, in-depth case studies completes the text, exploring organisational performance transformation through the use of key methodologies, such as: soft systems; viable systems modelling; process analysis, job design and statistical methods.

Quality An Introduction 2nd Table of contents:

Part One: Introducing Quality

  1. The Quality Imperative

    • Exploring the necessity of quality in modern organizations.

  2. Quality: A Strategic Decision?

    • Discussing the role of quality in strategic management.

  3. The Quality Movement

    • Tracing the evolution and impact of the quality movement.

  4. Barriers to Quality

    • Identifying and addressing obstacles to achieving quality.

  5. The Emergence of Management Thinking

    • Examining how management theories have influenced quality practices.

Part Two: The Quality Gurus

  1. Philip B. Crosby

    • Philosophy, assumptions, methods, successes, and critical review.

  2. W. Edwards Deming

    • Philosophy, assumptions, methods, successes, and critical review.

  3. Armand V. Feigenbaum

    • Philosophy, assumptions, methods, successes, and critical review.

  4. Kaoru Ishikawa

    • Philosophy, assumptions, methods, successes, and critical review.

  5. Joseph M. Juran

    • Philosophy, assumptions, methods, successes, and critical review.

  6. John S. Oakland

    • Philosophy, assumptions, methods, successes, and critical review.

  7. Taiichi Ohno

    • Philosophy, assumptions, methods, successes, and critical review.

  8. Shigeo Shingo

    • Philosophy, assumptions, methods, successes, and critical review.

  9. Genichi Taguchi

    • Philosophy, assumptions, methods, successes, and critical review.

Part Three: Contemporary Thinking

  1. Quality Management Systems Standards

    • Understanding ISO standards and their impact on quality.

  2. Organizations as Systems

    • Viewing organizations through a systems thinking lens.

  3. Systems Methodologies

    • Exploring various systems approaches to quality.

  4. Business Process Re-Engineering

    • Analyzing the role of re-engineering in quality improvement.

  5. The Learning Organization

    • Fostering continuous learning to enhance quality.

  6. Service Quality Management

    • Addressing quality in service-oriented organizations.

  7. A Case Study

    • Applying quality concepts to a real-world scenario.

People also search for Quality An Introduction 2nd:

multivariate analysis of quality an introduction
    
quality management an introduction
    
an introduction to tax quality ey answers
    
an introduction to quality improvement
    
an introduction to water quality science

Tags: John Beckford, Quality, Introduction