Modern Guide to GP Consulting 1st Edition by Alex Watson, David Gillespie ISBN 1322448787 9781909368989

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Product details:

ISBN 10: 1322448787 
ISBN 13: 9781909368989
Author: Alex Watson, David Gillespie

Modern Guide to GP Consulting 1st Table of contents:

1. Status
What is Status?
Story 1: Showing an interest
Story 2: We’re all in this together
Story 3: Making judgements on what we see (Physical status)
Story 4: It’s not what you say, it’s the way that you say it (Vocal status)
Story 5: Empathy and understanding (Emotional status)
Key points
Communication exercise: practising Status
2. Story
What is Story?
Story 1: Making the connection
Story 2: The golden first minute
Story 3: I am listening
Story 4: What are you really worried about?
Story 5: Cultural differences
Story 6: A story shared
Story 7: Doctor who?
Key points
Communication exercise: practising Story
3. Summarising
What is Summarising?
Story 1: ‘Did the doc hear all that I said?’
Story 2: ‘I want antibiotics’
Story 3: A sudden realisation
Story 4: So many problems!
Story 5: The hidden agenda
Story 6: ‘It’s what makes being a doctor so much fun!’
Key points
Communication exercise: practising Summarising
4. Sharing
What is Sharing?
Story 1: Managing a problem rather than a diagnosis
Story 2: A simple case of high cholesterol?
Story 3: ‘I don’t know what it is’
Story 4: A specialist’s viewpoint
Story 5: ‘I want more time off work!’ (A difference of opinion: a doctor’s perspective)
Story 6: ‘Those pills are causing my rash!’ (A difference of opinion: a patient’s perspective)
Key points
Communication exercise: practising Sharing
5. Securing
What is Securing?
Story 1: Telephone consulting
Story 2: Home visits
Story 3: The use of ‘time’
Story 4: ‘I can’t get through to my GP!’
Story 5: ‘How much do I need to record?’
Story 6: The challenges of working part-time
Key points
Communication exercise: practising Securing
6. Sanity
What is Sanity?
Dialogue 1: What puts you under pressure? (Dr Alex Watson interviewed by David Gillespie)
Dialogue 2: Perspective and confidence (interview with Dr Chris Shambrook)
Dialogue 3: Looking after ourselves and preventing ‘burnout’ (interview with Dr Tim Anstiss)
Dialogue 4: Maintaining focus (David Gillespie interviewed by Dr Alex Watson)
Dialogue 5: Putting theory into practice (Alex and Dave)

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Alex Watson,David Gillespie,GP Consulting