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MCDST Self Paced Training Kit Exam 70 272 Supporting Users and Troubleshooting Applications on Microsoft Windows XP 2nd Edition by Walter Glenn, Tony Northrup 0735622213 9780735622210

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MCDST Self Paced Training Kit Exam 70 272 Supporting Users and Troubleshooting Applications on Microsoft Windows XP 2nd Edition Walter Glenn Digital Instant Download

Author(s): Walter Glenn, Tony Northrup
ISBN(s): 9780735622210, 0735622213
Edition: 2
File Details: PDF, 10.72 MB
Year: 2005
Language: english
SKU: EB-976326 Category: Tags: ,

MCDST Self-Paced Training Kit Exam 70-272 Supporting Users and Troubleshooting Applications on Microsoft Windows XP 2nd Edition by Walter Glenn, Tony Northrup – Ebook PDF Instant Download/Delivery: 0735622213, 9780735622210

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ISBN 10: 0735622213
ISBN 13: 9780735622210
Author: Walter Glenn, Tony Northrup

MCDST Self-Paced Training Kit (Exam 70-272) is an official Microsoft Press study guide designed to help candidates prepare for the Microsoft Certified Desktop Support Technician (MCDST) certification. This second edition focuses on supporting users and troubleshooting desktop applications on Microsoft Windows XP.

The book combines clear explanations with hands-on exercises, practice questions, and real-world troubleshooting scenarios. It covers application installation, configuration, maintenance, and problem resolution, making it an essential resource for IT support professionals, help desk technicians, and certification candidates seeking practical skills and exam readiness.

MCDST Self-Paced Training Kit Exam 70-272 2nd Table of contents

Chapter 1 Installing and Configuring Applications

Chapter 2 Managing Application Settings

Chapter 3 Troubleshooting Application Issues

Chapter 4 Supporting Microsoft Office Applications

Chapter 5 Supporting Internet Explorer and Email Clients

Chapter 6 Multimedia and Peripheral Applications

Chapter 7 Security and Application Compatibility

Chapter 8 Remote Assistance and Support Tools

Chapter 9 Diagnosing and Resolving Common Problems

Chapter 10 Exam Preparation and Practice Questions

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