Management 12th Edition by John R. Schermerhorn Jr. – Ebook PDF Instant Download/Delivery: 1118113926, 9781118113929
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Product details:
ISBN 10: 1118113926
ISBN 13: 9781118113929
Author: John R. Schermerhorn Jr.
We’ve got you covered for Principles of Management with John Schermerhorn’s Management 12th Edition. From new cases and self-assessments to the Fast Company Video Series and Management Weekly Updates, the text and its comprehensive suite of resources promote critical thinking and active learning. Thoroughly updated while maintaining its trusted, balance of concepts and applications, Management 12th Edition allows you to present the most current material, help students apply theory and show relevance of management concepts in the real world—so your student will succeed in your course and beyond.
Management 12th Table of contents:
Part One: Management
1: Introducing Management
Wisdom: Learning From Others: Smart People Create Their Own Futures
Insight: Learning About Yourself: Self-Awareness
Working Today
Talent
Technology
Globalization
Ethics
Diversity
Careers
Organizations
What Is an Organization?
Organizations as Systems
Organizational Performance
Changing Nature of Organizations
Managers
What Is a Manager?
Levels of Managers
Types of Managers
Managerial Performance
Changing Nature of Managerial Work
The Management Process
Functions of Management
Managerial Roles and Activities
Managerial Agendas and Networks
Learning How to Manage
Essential Managerial Skills
Developing Managerial Potential
Management Learning Review
Learning Check Summary
Self-Test 1
Management Skills and Competencies
Further Reflection: Self-Awareness
Self-Assessment: Career Readiness
Team Exercise: My Best Manager
Career Situations for New Managers: What Would You Do?
2: Management Learning Past to Present
Wisdom: Learning From Others: There Are Many Pathways to Goal Achievement
Insight: Learning About Yourself: Learning Style
Classical Management Approaches
Scientific Management
Administrative Principles
Bureaucratic Organization
Behavioral Management Approaches
Follett’s Organizations as Communities
The Hawthorne Studies
Maslow’s Theory of Human Needs
McGregor’s Theory X and Theory Y
Argyris’s Theory of Adult Personality
Modern Management Foundations
Quantitative Analysis and Tools
Organizations as Systems
Contingency Thinking
Quality Management
Knowledge Management and Organizational Learning
Evidence-Based Management
Management Learning Review
Learning Check Summary
Self-Test 2
Management Skills and Competencies
Further Reflection: Learning Style
Self-Assessment: Managerial Assumptions
Team Exercise: Evidence-Based Management Quiz
Career Situations for Today: What Would You Do?
3: Ethics and Social Responsibility
Wisdom: Learning From Others: Everyone Gains When Our Planet Is a Priority
Insight: Learning About Yourself: Individual Character
What Is Ethical Behavior?
Laws and Values as Determinants of Ethical Behavior
Alternative Views of Ethics
Cultural Issues in Ethical Behavior
Ethics in the Workplace
Ethical Dilemmas
Influences on Ethical Decision Making
Rationalizations for Unethical Behavior
Maintaining High Ethical Standards
Moral Management
Ethics Training
Codes of Ethical Conduct
Whistleblower Protection
Social Responsibility
Stewardship and the Triple Bottom Line
Stakeholders and Stakeholder Management
Perspectives on Corporate Social Responsibility
Evaluating Corporate Social Performance
Corporate Governance
Management Learning Review
Learning Check Summary
Self-Test 3
Management Skills and Competencies
Further Reflction: Individual Character
Self-Assessment: Terminal Values
Team Exercise: Confronting Ethical Dilemmas
Career Situations for Ethical Behavior: What Would You Do?
Part Two: Environment
4: Environment, Innovation, and Sustainability
Wisdom: Learning From Others: A Keen Eye Spots Lots of Opportunities
Insight: Learning About Yourself: Risk Taking
The General or Macroenvironment
Economic Conditions
Legal-Political Conditions
Sociocultural Conditions
Technological Conditions
Natural Environment Conditions
The Specific or Task Environment
Stakeholders and Value Creation
Competitive Advantage
Uncertainty, Complexity, and Change
Environment and Innovation
Types of Innovations
The Innovation Process
Disruptive Innovation and Technology
Environment and Sustainability
Sustainable Development
Sustainable Business
Sustainability Goals, Measurement, and Reporting
Human Sustainability
Management Learning Review
Learning Check Summary
Self-Test 4
Management Skills and Competencies
Further Reflection: Risk Taking
Self-Assessment: Tolerance for Ambiguity
Team Exercise: Organizational Commitment to Sustainability Scorecard
Career Situations for a Complex Environment: What Would You Do?
5: Global Management and Cultural Diversity
Wisdom: Learning From Others: Globalization Makes Businesses World Travelers
Insight: Learning About Yourself: Cultural Awareness
Management and Globalization
Global Management
Why Companies Go Global
How Companies Go Global
Global Business Environments
Global Businesses
Types of Global Businesses
Pros and Cons of Global Businesses
Ethics Challenges for Global Businesses
Culture and Global Diversity
Cultural Intelligence
Silent Languages of Culture
Tight and Loose Cultures
Values and National Cultures
Global Management Learning
Are Management Theories Universal?
Intercultural Competencies
Global Learning Goals
Management Learning Review
Learning Check Summary
Self-Test 5
Management Skills and Competencies
Further Reflection: Cultural Awareness
Self-Assessment: Global Intelligence
Team Exercise: American Football
Career Situations in Global Management: What Would You Do?
6: Entrepreneurship and New Ventures
Wisdom: Learning From Others: Entrepreneurs Are Changing Our World
Insight: Learning About Yourself: Self-Management
The Nature of Entrepreneurship
Who Are the Entrepreneurs?
Characteristics of Entrepreneurs
Women and Minority Entrepreneurs
Social Entrepreneurship
Entrepreneurship and Small Business
Why and How to Get Started
Web-Based Business Models
Family Businesses
Why Small Businesses Fail
Small Business Development
New Venture Creation
Life Cycles of Entrepreneurial Firms
Writing the Business Plan
Choosing the Form of Ownership
Financing the New Venture
Management Learning Review
Learning Check Summary
Self-Test 6
Management Skills and Competencies
Further Reflection: Self-Management
Self-Assessment: The Entrepreneurship Orientation Inventory
Team Exercise: Entrepreneurs Among Us
Career Situations for Entrepreneurs: What Would You Do?
Part Three: Planning And Controlling
7: Information and Decision Making
Wisdom: Learning From Others: Decisions Turn Potential into Achievement
Insight: Learning About Yourself: Self-Confidence
Information, Technology, and Management
What Is Useful Information?
Information Systems and Business Intelligence
Information Needs in Organizations
How Information Technology Is Changing Organizations
Information and Managerial Decisions
Managers as Information Processors
Managers as Problem Solvers
Types of Managerial Decisions
Decision Conditions
The Decision-Making Process
Step 1—Identify and Define the Problem
Step 2—Generate and Evaluate Alternative Courses of Action
Step 3—Choose a Preferred Course of Action
Step 4—Implement the Decision
Step 5—Evaluate Results
At All Steps—Check Ethical Reasoning
Issues in Managerial Decision Making
Decision Errors and Traps
Creativity in Decision Making
Management Learning Review
Learning Check Summary
Self-Test 7
Management Skills and Competencies
Further Reflection: Self-Confidence
Self-Assessment: Cognitive Style
Team Exercise: Lost at Sea
Career Situations for Decision Makers: What Would You Do?
8: Planning Processes and Techniques
Wisdom: Learning From Others: Think Now and Embrace the Future
Insight: Learning About Yourself: Time Management
Why and How Managers Plan
Importance of Planning
The Planning Process
Benefits of Planning
Planning and Time Management
Types of Plans Used by Managers
Long-Range and Short-Range Plans
Strategic and Tactical Plans
Operational Plans
Planning Tools and Techniques
Forecasting
Contingency Planning
Scenario Planning
Benchmarking
Staff Planning
Implementing Plans to Achieve Results
Goal Setting
Goal Alignment
Participation and Involvement
Management Learning Review
Learning Check Summary
Self-Test 8
Management Skills and Competencies
Further Reflection: Time Management
Self-Assessment: Time Management Profile
Team Exercise: The Future Workplace/Personal Career Planning
Career Situations for Planners: What Would You Do?
9: Control Processes and Systems
Wisdom: Learning From Others: Control Leaves No Room for Complacency
Insight: Learning About Yourself: Resiliency
Why and How Managers Control
Importance of Controlling
Types of Controls
Internal and External Control
The Control Process
Step 1: Establish Objectives and Standards
Step 2: Measure Actual Performance
Step 3: Compare Results with Objectives and Standards
Step 4: Take Corrective Action
Control Tools and Techniques
Project Management and Control
Inventory Control
Breakeven Analysis
Financial Controls
Balanced Scorecards
Management Learning Review
Learning Check Summary
Self-Test 9
Management Skills and Competencies
Further Reflection: Resiliency
Self-Assessment: Internal/External Control
Team Exercise: After-Meeting/Project Remorse
Career Situations for Management Control: What Would You Do?
10: Strategy and Strategic Management
Wisdom: Learning From Others: Passion and Values Make for Strategic Success
Insight: Learning About Yourself: Critical Thinking
Strategic Management
Competitive Advantage
Strategy and Strategic Intent
Levels of Strategy
Strategic Management Process
Essentials of Strategic Analysis
Analysis of Mission, Values, and Objectives
SWOT Analysis of Organization and Environment
Five Forces Analysis of Industry Attractiveness
Corporate-Level Strategy Formulation
Portfolio Planning Model
Growth and Diversification Strategies
Retrenchment and Restructuring Strategies
Global Strategies
Cooperative Strategies
Business-Level Strategy Formulation
Competitive Strategies Model
Differentiation Strategy
Cost Leadership Strategy
Focus Strategy
Strategy Implementation
Management Practices and Systems
Strategic Control and Corporate Governance
Strategic Leadership
Management Learning Review
Learning Check Summary
Self-Test 10
Management Skills and Competencies
Further Reflection: Critical Thinking
Self-Assessment: Intuitive Ability
Team Exercise: Strategic Scenarios
Career Situations for Strategic Management: What Would You Do?
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Tags: Management, John Schermerhorn, Principles, Weekly Updates


