Hospitality Marketing Management 4th Edition by Robert D Reid, David C Bojanic – Ebook PDF Instant Download/Delivery: 0471476544, 9780471476542
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Product details:
ISBN 10: 0471476544
ISBN 13: 9780471476542
Author: Robert D Reid, David C Bojanic
Hospitality Marketing Management 4th Table of contents:
PART ONE: INTRODUCTION TO HOSPITALITY MARKETING
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the functions of marketing
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introduction to hospitality services marketing
PART TWO: UNDERSTANDING AND TARGETING HOSPITALITY CONSUMERS
3. understanding the behavior of hospitality consumers
4. market segmentation and positioning
PART THREE: MARKETING PLANNING AND INFORMATION
5. developing a marketing plan
6. information for marketing decisions
PART FOUR: PRODUCT-SERVICE MIX AND DISTRIBUTION STRATEGIES
7. developing new products and services
8. product-service mix strategy
9. marketing channels
10. e-commerce
PART FIVE: PROMOTIONAL STRATEGY
11. promotion and advertising
12. advertising and media planning
13. sales promotions, merchandising, and public relations
14. personal selling
PART SIX: PRICING STRATEGY AND MENU DESIGN
15. pricing strategy
16. using menu design as a marketing tool
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