Hoshin Kanri Policy Deployment for Successful TQM 1st Edition by Yoji Akao 9781563273117 156327311X
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ISBN 10:156327311X
ISBN 13: 9781563273117
Author:Yoji Akao
For Florida Power and Light, Hewlett-Packard, and Texas Instruments, policy deployment has created a critical bridge between corporate goals and their company-wide deployment. Hoshin Kanri offers top and middle managers a guide to customizing a policy deployment program especially suited to their company.
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced process planning are reviewed and include: a five-year vision; one-year plan; deployment to departments; execution; monthly audit; and annual audit. The practice of Hoshin Kanri will enable you to:
- Align all departmental and individual project goals to corporate goals and eliminate duplication of effort.
- Communicate to every employee his or her role in achieving the company vision.
- Closely monitor performance using carefully devised measures of progress.
Learn how Hoshin Kanri can increase your company’s responsiveness to social, economic, and technical changes through flexible strategic management.
(Originally published by the Japanese Standards Association)
Hoshin Kanri Policy Deployment for Successful TQM 1st Table of contents:
Chapter 1. TQM and Hoshin Kanri
Hoshin Kanri and Target Control
Target and Policy
Target Deployment
Means Deployment
Target Deployment and Means Deployment
Hoshin Kanri and Control Items
Hoshin Kanri and QC Circles
Chapter 2. Promotion of Hoshin Kanri
Overall Control System
Hoshin Kanri: Basic Concept
Hoshin Kanri as a Part of TQM
Basic Promotion of Hoshin Kanri
Chapter 3. Control Items for Hoshin Kanri
The Role of Control Items in Hoshin Kanri Systems
Definition of a Control Item
System of Control Items
Concept of Control Items
Advantages of Determining Control Items
The Origin of Control Items in Hoshin Kanri
Target Deployment and Control Items
Operation Zelcoba
Coordinating the Target-Means and Control Items
Planned Policy, Coordination, Determination
Implementing the Policy
Evaluating the Progress of Implementation
Deployment of the Target-Means and Control Items
Hoshin Kanri and the Seven New QC Tools
Method of Determining and Using the Control Items
Points of Caution for Determining Control Items
Using Control Items
The Concept of Control Levels
How to Determine Control Levels
Chapter 4. Hoshin Kanri with Daily Control, Cross-functional Management, and Work Plans
Hoshin Kanri and Daily Control
Hoshin Kanri and Cross-functional Management
Cross-functional Policy and Departmental Policy
Hoshin Kanri and Work Plans
Merging Hoshin Kanri and the Work Plan
Chapter 5. Implementation of Hoshin Kanri: Case Studies
Case Study 1: Hoshin Kanri at Aisin-Takaoka
Management Strategy
Types of Policy and Definitions
Features of Annual Hoshin Kanri
Planning the Annual Company Policy
Case Study 2: Hoshin Kanri at Toppan Printing
Case Study 3: Hoshin Kanri at Hokuriku Kogyo
Case Study 4: Hoshin Kanri at Kobayashi Kosei
Planning the Annual Policy
Deployment of the Annual Policy
Evaluation of Policy Fulfillment
Chapter 6. Hoshin Kanri as a Part of TQM: A Roundtable Discussion
Introductory Remarks
Fundamental Issues
How to Determine Target Values and Means
How to Determine the Control Items
How to Effectively Use Control Items
Relationship of Hoshin Kanri to Daily Management
Relationship to Cross-functional Management
QC for Strategic Management
Importance of the QC Approach
Appendix 1. History of Hoshin Kanri
The Impetus to Systemize Hoshin Kanri
Relationship between Hoshin Kanri and Target Control
Relationship between Hoshin Kanri and QC Circles
Appendix 2. Chronology of Hoshin Kanri
Appendix 3. Management Strategies
The Era of Strategic Management
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