Health Care Professionalism at a Glance 1st Edition by Jill Thistlethwaite, Judy McKimm ISBN 1118756371 9781118756379

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ISBN 10: 1118756371 
ISBN 13: 9781118756379
Author: Jill Thistlethwaite, Judy McKimm

Health Care Professionalism at a Glance 1st Table of contents:

Part 1 Professionalism in context
1 What is professionalism?
Definitions
Professionalism courses
2 Health professionalism
Medicine
Medical Professionalism in the New Millennium: A Physician’s Charter (American Board of Internal Medicine — ABIM, 2002)
Nursing
Physiotherapy
Professionalism in the 21st century
3 Brief history of the profession of medicine
Definition
Professions
Medicine
The professional in practice
Changing professional roles
4 Becoming a professional
Socialisation
Rites of passage
Tribes and territories
Communities of practice
5 Role of regulatory and professional bodies
Regulatory, statutory and professional bodies
Standards and competencies
Codes of practice
6 Fitness to practise and health for practice
Definition
Professional behaviours and conduct
Support and sanction
Health for practice
Physical health
Mental health
Learning disabilities
7 Revalidation and remediation
Becoming a doctor
Revalidation
Supporting information for revalidation
Maintenance of licensure (MoL)
Remediation
8 Social media and the professional
Definition
Key regulatory policies and guidelines
Risks and benefits of social media use
Benefits
Risks
The generation gap
Part 2 Learning to be a professional
9 The formal curriculum
How do we learn to be professional?
The formal curriculum – learning outcomes
Key aims of professional development during medical school
10 Learning and teaching professionalism
Learning and teaching methods and principles
The importance of reflection
Example of a story to promote reflection
The content of formal learning
11 Informal learning, role models and the hidden curriculum
Definition
Informal learning
Role models
Hidden curriculum
12 Assessing professionalism
General principles
What is being assessed?
Written assessment
Group- or team-based assessment
Practical assessment
The OSCE (objective structured clinical examination)
Work-based assessment (WBA)
Feedback and assessment
13 Principles of selection
The selection process
Interviews
Selecting for professional attributes
Situational judgement tests
Multiple mini interviews
14 Academic writing and plagiarism
Figure. 14.1 Levels of plagiarism
Figure. 14.2 The importance of evidence in supporting propositions
Figure. 14.3 Methods of information transfer
Figure. 14.4 Reporting verbs and the writer’s opinion of evidence
What is plagiarism?
The research triangle
Dishonest plagiarism
Referencing other people’s work
Example of a paraphrase
Part 3 Professionalism in practice
15 Professional behaviours
Professional attributes and behaviours
Proto-professionalism
Personality factors
Mindful practice
Belief systems and social responsibility
16 Empathy, compassion and altruism
Definitions
Empathy
Compassion
Compassion and altruism
17 Handling emotions
Emotional labour
Emotional Intelligence
Resilience, stress and burnout
What can help?
18 Self-care: looking after your own health
The sick doctor
The sick student
Seeking help
Education and prevention
19 Reflective practice
Definitions
The purpose of reflection
How do we do it?
Written reflection
The professional conversation
Feedback
20 Ethics and the law
A professional code of conduct
Definitions
Personal versus professional ethics
Defining your ethical code
Medical malpractice and negligence
21 Evidence-based practice
Why evidence-based practice
Definition
EBP ‘in practice’
Steps in EBP
Where is the evidence?
The nature and types of evidence
Systematic reviews: the Cochrane Collaboration
22 Values-based practice
Definitions
What are your values?
Examples of conflicting values
The ten principles of VBP
Values in practice
23 Cultural competency, sensitivity and safety
Definitions
Cultural differences
Cultural competency in practice
24 Dealing with bias and prejudice
Definitions
Preferences
Prejudice in practice
Negative stereotypes
Intergroup anxiety
Realistic threats
Symbolic/cultural threats
Part 4 Working with patients
25 Patient advocacy
Definition
Patient Advocacy: Regulatory Framework
Patient advocacy in medicine
Patient advocacy in nursing
Patient advocacy in pharmacy
The independent advocate
Family and friends as advocates
Models of Advocacy
Role of patient advocate
Barriers to patient advocacy
26 Patient Safety
Definition
A global concern
Global approaches
System-wide strategies and solutions
Health professionals’ responsibilities
27 Relationships with patients
No intimate relationships
Physical touch and the clinical environment
Former patients, power and protection
Chaperones
28 The nature of autonomy: patient and doctor
Definition
Professional autonomy
Patient autonomy
Changes affecting professional autonomy
Clinical autonomy
29 Boundary crossings and violations
Definitions
Boundary crossings
Boundary violations
Violating the teaching role
Giving and receiving gifts
30 Compliance, adherence and shared decision-making
Not compliance
But involvement
Shared decision-making
Value judgements and choice
31 Prescribing: medication and management
Becoming a prescriber
Patient safety and prescribing errors
Prevention of adverse drug events:
Reporting systems
Patient information needs
Other prescribers
32 Communication
Oral communication
Why communication is important?
Common communication processes
Handover – SBAR and ISBAR
Barriers to good communication
Part 5 Working with others
33 Written communication
Written communication and care
Why written communication is important?
Medical records – patient notes
Electronic communication
Health informatics
34 Teamwork and interprofessional collaborative practice
The importance of teamwork
Definitions
Your experience of teamwork
Characteristics of functioning teams
Working in a ‘new’ team
Joining a ready-formed team
Characteristics of dysfunctioning teams
35 Leadership and followership
Definition
Leadership and management
What is leadership about?
Leadership approaches
Followership
Leadership development
Part 6 Professional issues and dilemmas
36 When things go wrong
Making mistakes
Significant event analysis/audit
Whistleblowing
37 Dealing with complaints
Reasons for complaints
Some statistics
The complaints process
Complaints about medical students
Fitness to practise
38 Case studies: professional dilemmas
Case 1
Case 2
Case 3
Case 4
Case 5
Case 6
Case 7
Back Matter
Reference
Further reading
Part 1: Professionalism in context
Part 2: Learning to be a professional
Medical Education
Assessment
Plagiarism
Part 3: Professionalism in practice
Emotional intelligence and emotional labour
Reflective practice
Ethics
Evidence-based practice
Practical guides
Values-based practice
Cultural competency
Part 4: Working with patients
Communication and shared decision-making
Useful review articles
Quality improvement
Patient portals
Part 5: Working with others
Teamwork and collaborative practice
Leadership
Part 6: Professional issues and dilemmas
Index
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