Handbook of Public Management Practice and Reform Public Administration and Public Policy 1st Edition by Kuo Tsai Liou ISBN 0824704290 9780824704292

Part 1: Environmental Changes and Public Management

• Politics, Paradox, and the Ecology of Public Administration

• Challenges, Choices, and Opportunities for a New Century

• Global Economic Changes and Public Management

• Society’s Values and Public Management

• Technology and Public Management

Part 2: Changes in Budgeting and Financial Management

• Reforming American Government Accounting in the 20th Century

• Unfinished Agenda in Public Financial Management

• Changes and Administrative Reforms in Tax and Public Revenue Systems

Part 3: Changes in Human Resource Management

• Human Resource Management Change in State and Local Government

• Changing Roles and Duties within Government’s Human Resources Profession: Contemporary Models and Challenges

• Changes and Reforms in Public Labour-Management Relations

• Developmental Performance Appraisal: Feedback, Interview, and Disciplinary Techniques

Part 4: Issues in Organizational and General Management

• Using Strategic Planning to Manage Strategically in the Public Sector

• Productivity Improvement and Public Management

• Measuring Government Performance

• Ethics and Public Management

Part 5: Policy Issues and Public Management

• Win-Win Public Management

• Privatization Policy and Public Management

• Economic Development Policy and Public Management

• Deregulation Policy and Public Management

Part 6: Reform Experience and Issues

• Looking Back, Looking Forward: What Did Reinvention Do?

• Reforming Public Administration: Including Citizens

• Downsizing in the Public Sector: Implications for Public Administration

• Four Models of Public Sector Change

• The New Public Management and Reform

Part 7: New Ideas and Markets in Public Management

• Service Contracting and Alternative Service Delivery: Theory and Practice

• The Impact of the New Public Management on Nonprofit Organizations

• Public Policy and the Continuous Improvement Paradigm: A Plea for the Total Learning Community

• Rumbling Doubt about Managerial Effectiveness and a Turn toward Discourse

• NGOs and Grassroots Organizations in Developing Countries

Part 8: Changes and Issues in Professional Education and Associations