Determining Project Requirements Mastering the BABOK and the CBAP Exam ESI International Project Management 2nd Edition by Hans Jonasson ISBN 1439896518 9781439896518

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ISBN 10: 1439896518 
ISBN 13: 9781439896518
Author: Hans Jonasson

Determining Project Requirements Mastering the BABOK and the CBAP Exam ESI International Project Management 2nd Table of contents:

1 Introduction
1.1 Objectives
1.2 Overview
1.3 Early Days
1.4 Project Management Institute®
1.5 International Institute of Business Analysis™
1.6 Role of the Business Analyst
1.7 Where Is It All Going?
1.8 Book Project
1.9 Summary
Activity
2 Laying the Foundation
2.1 Objectives
2.2 Overview
2.3 Life Cycle Definitions
2.4 What Is a Body of Knowledge?
2.5 Overview of PMI Applicable Standards
2.6 Overview of IIBA Framework and Standards
2.7 SEI-CMMI and Applicability
2.7.1 Requirements Management
2.7.2 Requirements Development
2.8 Which Standard to Use?
2.9 Comments on Tool Standards
2.10 Business Analyst’s Skills
2.10.1 Analysis Skills
2.10.2 Business Knowledge
2.10.3 IT Knowledge
2.10.4 Meeting and Presentation Skills
2.10.5 Decision Making, Negotiation, Conflict Resolution, and Escalation Skills
2.10.6 Questioning Skills, Systems Thinking, and Logic
2.10.7 Leadership Skills
2.11 Summary
Activity
CBAP Test Questions
3 Business Analysis Planning and Monitoring
3.1 Objectives
3.2 Overview
3.3 The IIBA View
3.3.1 Plan the Business Analysis Approach
3.3.1.1 Overview of Approaches
3.3.1.2 Selecting and Customizing a Process
3.3.1.3 Waterfall
3.3.1.4 Iterative
3.3.1.5 Agile
3.3.2 Conduct Stakeholder Analysis
3.3.2.1 User Profiling
3.3.2.2 Experienced or Novice Users
3.3.2.3 Full-Time or Part-Time Users
3.3.2.4 Organizational Entities
3.3.2.5 Internal or External Users
3.3.2.6 Language and Cultural Differences
3.3.2.7 Geographical Differences
3.3.3 Plan Business Analysis Activities
3.3.3.1 Project Overview and Background
3.3.3.2 Scope and Deliverables
3.3.3.3 Project Activities
3.3.3.4 Roles and Responsibilities
3.3.3.5 Resource Plan
3.3.3.6 Requirements Risk Plan
3.3.3.7 Manage Changes to Requirements
3.3.4 Plan Business Analysis Communications
3.3.5 Plan Requirements Management Process
3.3.6 Manage Business Analysis Performance
3.4 General Guidelines for the Requirements Plan
3.4.1 Risk
3.4.1.1 Step 1: Develop the Risk Management Approach
3.4.1.2 Step 2: Identify Risks
3.4.1.3 Step 3: Assess Risks
3.4.1.4 Step 4: Respond to Risks
3.4.1.5 Step 5: Monitor and Control Risks
3.4.2 Estimating
3.4.3 Laying Out Tasks
3.4.4 Costing
3.4.5 Tracking and Reporting
3.4.6 Kick-Off Meeting
3.4.7 Summary
Activity
CBAP Test Questions
4 Elicitation
4.1 Objectives
4.2 Overview
4.3 The IIBA View
4.4 How to Select the Right Technique for Gathering Requirements
4.4.1 Different Ways for Different Customers
4.4.2 Different Ways for Different Categories
4.4.3 Impact of Globalization
4.5 Customer Interviews
4.6 Observation or Job Shadowing
4.7 Studying Existing Systems
4.8 Studying Interfaces
4.9 Surveys
4.10 Discovery/JAD/Facilitated Sessions
4.10.1 History
4.10.2 Characteristics of a JAD Project
4.10.3 What Is Created in a JAD Session?
4.10.4 JAD Participants
4.10.4.1 Facilitator
4.10.4.2 Business Analyst
4.10.4.3 Scribe
4.10.4.4 User (Customer)
4.10.4.5 Subject Matter Experts
4.10.4.6 Developer
4.10.4.7 Sponsor
4.10.4.8 Observers
4.10.5 The JAD Process
4.10.5.1 Establish Goals and Objectives
4.10.5.2 Prepare for the Session
4.10.5.3 Conduct the Session
4.10.5.4 Follow-Up
4.10.6 Facilitation
4.10.7 Summary
4.11 Focus Groups
4.12 Market Research
4.13 Evaluate “Best Practices”
4.14 Prototyping
4.15 Storyboarding
4.16 Idea-Generating Techniques (Brainstorming)
4.16.1 Basic Brainstorming
4.16.2 Anonymous Brainstorming
4.16.3 Affinity Diagramming
4.16.4 Brainstorming with One Person
4.16.5 Brainstorming for a Virtual Team
4.16.6 Summary
4.17 Tools for Virtual Environments
4.18 Requirements Prioritization Techniques
4.18.1 Dollar Approach
4.18.2 Forced Pair Ranking
4.18.3 Density Dotting
4.18.4 Analytical Hierarchy Process
4.18.5 Summary
4.19 Summary
Activity
CBAP Test Questions
5 Requirements Management and Communication
5.1 Objectives
5.2 Overview
5.3 The IIBA Tasks
5.3.1 Manage Solution Scope and Requirements
5.3.2 Manage Requirements Traceability
5.3.3 Maintain Requirements for Reuse
5.3.4 Prepare Requirements Package
5.3.5 Communicate Requirements
5.4 Summary
Activity
CBAP Test Questions
6 Enterprise Analysis
6.1 Objectives
6.2 Overview
6.3 The IIBA Tasks
6.3.1 Define the Business Need
6.3.2 Assess Capability Gaps
6.3.3 Determine the Approach to Finding a Solution
6.3.4 Define Solution Scope
6.3.4.1 Business Goals and Objectives
6.3.4.2 Assumptions
6.3.4.3 Constraints
6.3.4.4 Scope Statement
6.3.4.5 Impacted Organizations
6.3.5 Define the Business Case
6.4 Conducting the Initial Risk Assessment
6.5 Preparing the Decision Package
6.6 Understanding the Business
6.7 Business Models
6.7.1 Organization Charts
6.7.2 Infrastructure Models
6.7.3 Business Location Models
6.7.4 Business Events
6.7.5 Business Entity Models
6.7.6 Business Process Models
6.8 Summary
Activity
CBAP Test Questions
7 Requirements Analysis
7.1 Objectives
7.2 Overview
7.3 The IIBA Tasks
7.3.1 Prioritize Requirements
7.3.2 Organize Requirements
7.3.2.1 How Much Detail Do You Need?
7.3.2.2 Stakeholder-Based Classification
7.3.2.3 Sequence-Oriented Classification
7.3.2.4 Purpose-Based Classification
7.3.2.5 Combining Structures
7.3.3 Specify and Model Requirements
7.3.3.1 Process Models
7.3.3.2 Data Models
7.3.3.3 Data Flow Diagrams
7.3.3.4 The Unified Modeling Language Family
7.3.3.5 Matrix Documentation
7.3.3.6 How to Decide Which Model to Select
7.3.3.7 Text Documentation
7.3.3.8 Validating the Requirements
7.4 Summary
Activity
CBAP Test Questions
8 Solution Assessment and Validation
8.1 Objectives
8.2 Overview
8.3 The IIBA Tasks
8.4 The Importance of Alternative Solutions
8.5 Selecting a Solution
8.6 Matching the Solution to the Needs of the Customer
8.7 Support Testing and Quality Assurance
8.7.1 Validation versus Verification
8.7.2 Planning for the Test
8.7.3 Types of Tests
8.7.4 Evaluating Customer Satisfaction
8.8 Implementing and Supporting the Solution
8.9 Summary
Activity
CBAP Test Questions
9 Preparing for the Test
Taking the Test
10 Swede-Mart Case Study
10.1 Introduction
10.2 Strategy
10.3 Industry Background
10.4 Project Background
10.5 Distribution Center/Inventory Operations
10.6 Product Lines
10.7 Purchasing
10.8 Receiving
10.9 Accounts Payable
10.10 Order Processing and Shipping
10.11 Reporting
10.12 Summary
10.13 Interview with Store Buyer
11 Answers to Test Questions

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Tags: Hans Jonasson, Project, BABOK, CBAP Exam