Crisis Negotiations Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections 5th Edition by Michael J McMains, Wayman C Mullins ISBN 1455776475 978-1455776474

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Product details: 

ISBN 10: 1455776475

ISBN 13: 978-1455776474

Author: Michael J McMains, Wayman C Mullins

Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.

Table of contents: 

History and Overview of Crisis Management:
Covers the evolution and fundamental concepts of crisis management in law enforcement and corrections. 
Crisis Response Team Elements:
Discusses the structure, roles, and responsibilities of a crisis response team, including negotiation teams. 
Basics of Negotiations:
Explores foundational principles and techniques for effective crisis communication and negotiation. 
Risk Assessment:
Examines methods for evaluating the potential dangers and threats associated with a critical incident. 
Communication in Crisis Negotiations:
Focuses on verbal and non-verbal communication strategies for de-escalation and building rapport with individuals in crisis. 
Negotiating with Specific Populations:
Addresses unique challenges and approaches for negotiating with individuals who are emotionally disturbed, mentally ill, depressed, suicidal, or part of special populations. 
Hostage Dynamics:
Analyzes the psychological factors and behaviors involved in hostage situations. 
Managing Stress and Trauma:
Provides guidance on managing the psychological impact of crisis situations on negotiators and other personnel. 
Special Topics in Negotiations:
Covers advanced techniques, legal considerations, and emerging trends in crisis negotiation. 
Strategic Planning in High-Risk Negotiation:
Details the strategic planning process for high-risk incidents, including critical questions negotiators should consider. 
Applied Psychology in Negotiations:
Examines the psychological aspects of individuals involved in high-risk incidents. 
The book emphasizes a practical, applied-psychology approach to crisis negotiation, drawing on research, experience, and real-world case studies. 

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Tags: Michael J McMains, Wayman C Mullins, Crisis Negotiations Managing, Critical Incidents