Conversational AI Chatbots That Work 1st Edition by Andrew Freed ISBN 1617298832 978-1617298837

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Product details: 

ISBN 10:1617298832 

ISBN 13:978-1617298837

Author:Andrew Freed

Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services.

In Conversational AI, you will learn how to:

Pick the right AI assistant type and channel for your needs
Write dialog with intentional tone and specificity
Train your AI’s classifier from the ground up
Create question-and-direct-response AI assistants
Design and optimize a process flow for web and voice
Test your assistant’s accuracy and plan out improvements

Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers’ most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog.

Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications.

Table of contents: 

PART 1 FOUNDATIONS
1 Introduction to conversational AI
2 Building your first conversational AI
PART 2 DESIGNING FOR SUCCESS
3 Designing effective processes
4 Designing effective dialogue
5 Building a successful AI assistant
PART 3 TRAINING AND TESTING
6 Training your assistant
7 How accurate is your assistant?
8 Testing your dialogue flows
PART 4 MAINTENANCE
9 Deployment and management
10 Improving your assistant
PART 5 ADVANCED/OPTIONAL TOPICS
11 Building your own classifier
12 Additional training for voice assistants

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Tags: Andrew Freed, Conversational, AI, Chatbots