Conflict Management A Practical Guide 5th Edition by Peter Condliffe – Ebook PDF Instant Download/Delivery: 0409342955, 9780409342956
Full download Conflict Management A Practical Guide 5th Edition after payment
Product details:
ISBN 10: 0409342955
ISBN 13: 9780409342956
Author: Peter Condliffe
Conflict is a necessary process that has both positive and negative aspects but is always present in our society. This 5th edition of Conflict Management A Practical Guide, continues to provide you with approaches, strategies, tactics and techniques essential to to taking a positive approach to conflict. The book assists you to view conflict as a potentially dynamic stimulus to interpersonal and group relations as well as providing a consideration of the ethical issues that can arise.
Conflict Management A Practical Guide, will provide you with an overview of the major developments and issues concerning alternative dispute resolution (ADR) in Australia and equip you to better practice in key areas including negotiation (now with expanded commentary on the ‘zone of possible agreement’ (ZOPA) and strategies and impasse), mediation (transformative and narrative mediation as well as ethical issues), restorative justice and organisational contexts. Developed over 20 years of professional practice, this book is a careful blend of the practical and the theoretical.
Conflict Management A Practical Guide 5th Table of contents:
Understanding Conflict
Responding to Conflict: Dispute Management Preferences
Communication: Managing Emotion, Difficult Conversations, and Complaints
The Rise of Alternative Dispute Resolution
Collaborative Practice
Negotiation: Models, Strategies, and Tactics
Mediation
Restorative Justice and Conferencing
Group and Organisational Conflict
Practical Group Facilitation
People also search for Conflict Management A Practical Guide 5th:
conflict management guide
conflict management practice
conflict management practice active
conflict management practice quiz
5 conflict management techniques pdf
Tags: Peter Condliffe, Conflict Management



