Feedback Toolkit 16 Tools for Better Communication in the Workplace Second Edition by Rick Maurer ISBN 1439840938 978-1439840931
Original price was: $50.00.$35.00Current price is: $35.00.
Feedback Toolkit 16 Tools for Better Communication in the Workplace Second Edition by Rick Maurer- Ebook PDF Instant Download/Delivery: 1439840938, 978-1439840931
Full download Feedback Toolkit 16 Tools for Better Communication in the Workplace Second Edition after payment
Product details:
ISBN 10: 1439840938
ISBN 13: 978-1439840931
Author: Rick Maurer
This book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in their work unit. The book suggests that feedback works best when the giver and receiver realize that they are in a dance together.
Table of contents:
I. Foundations of Feedback
About Feedback
When Feedback Works
What Gets in the Way
General Guidelines
Applying the Guidelines
The Importance of Dialogue
II. Tools for Giving Feedback
Learning from Mistakes
A “What Are We Doing?” Meeting
Expectations for Exchange
Project Debriefing
How’s Our Team Doing?
Management by Wandering Around
Positive Feedback for Teams
Conducting a Performance Review
Acid Bath Feedback
Providing Feedback as a Mentor
Open-Book Management
III. Tools for Receiving Feedback
Preparing to Receive Feedback
Guidelines for Receiving Feedback
Don’t Forget SARA (Surprise, Anger, Rationalization, Acceptance)
Feedback from Staff
Feedback from Your Boss
Feedback from Peers
Feedback from a Coach
Feedback from Questionnaires
People also search for:
toolkit for f
h f tools
tools for giving feedback
toolkit facebook
j tool forcible entry
k tool feeds and speeds
Tags: Rick Maurer, Feedback Toolkit, 16 Tools, Better Communication, the Workplace