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Assessing Service Quality Satisfying the Expectations of Library Customers Third Edition Peter Hernon

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Assessing Service Quality Satisfying the Expectations of Library Customers Third Edition Peter Hernon Digital Instant Download

Author(s): Peter Hernon, Ellen Altman, Robert E. Dugan
ISBN(s): 9780838913086, 0838913083
Edition: updated
File Details: PDF, 4.12 MB
Year: 2015
Language: english
SKU: EB-5724086 Categories: , Tags: , ,

Assessing Service Quality Satisfying the Expectations of Library Customers Third Edition Peter Hernon – Ebook Instant Download/Delivery ISBN(s): 9780838913086,0838913083