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Should You Believe Wikipedia Online Communities and the Construction of Knowledge 1st Edition by Amy S Bruckman ISBN 1108748406 9781108748407

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Author(s): Amy S. Bruckman
ISBN(s): 9781108748407, 1108748406
Edition: 1st
File Details: PDF, 4.38 MB
Year: 2022
Language: english
SKU: EB-46708080 Categories: , Tag:

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ISBN 10: 1108748406
ISBN 13: 9781108748407
Author: Amy S Bruckman

As we interact online we are creating new kinds of knowledge and community. How are these communities formed? How do we know whether to trust them as sources of information? In other words, Should we believe Wikipedia? This book explores what community is, what knowledge is, how the internet facilitates new kinds of community, and how knowledge is shaped through online collaboration and conversation. Along the way the author tackles issues such as how we represent ourselves online and how this shapes how we interact, why there is so much bad behavior online and what we can do about it. And the most important question of all: What can we as internet users and designers do to help the internet to bring out the best in us all?

Should You Believe Wikipedia Online Communities and the Construction of Knowledge 1st Table of contents:

1. Are Online “Communities” Really Communities?

  • What Is a “Community”?

  • Social Capital

  • Strong and Weak Ties

  • Persistent and Pervasive Community

  • Third Places

  • Online Third Places

  • Social Roles

  • Social Norms

  • Theoretical Summary

  • Practical Applications

2. What Can Online Collaboration Accomplish?

  • From the World Book to Wikipedia

  • Citizen Science

  • Motivation in Citizen Science

  • Peer Production and Intellectual Challenge: The Polymath Project

  • Understanding Online Collaboration as a Mode of Production

  • The Structure of Wikipedia

  • Open-Source Software: The Cathedral and the Bazaar

  • Innovation and Leadership in Online Collaboration

  • When Good Will Fails: Boaty McBoatface

  • Theoretical Summary

  • Practical Implications

3. Should You Believe Wikipedia?

  • How Do You Know?

  • Metaphysics: Internal Realism

  • Epistemology

  • Social Construction of Knowledge

  • Peer Review

  • The Reality of Review

  • Should You Believe Wikipedia?

  • Theoretical Summary

  • Practical Implications

4. How Does the Internet Change How We Think?

  • Becoming Part of a Knowledge-Building Community

  • Knowledge Building as a Socio-technical System

  • Across Distance

  • Echo Chambers

  • Threats to Knowledge Building

  • Is the Internet Encouraging Belief in Conspiracies?

  • Enter the Trolls

  • Quality of the Product

  • Theoretical Summary

  • Practical Implications

5. How Do People Express Identity Online, and Why Is This Important for Online Interaction?

  • The Presentation of Self in Everyday Life

  • Expressions Given and Expressions Given Off

  • Fronts and Roles

  • Identity Online: Usernames

  • Elements of Online Identity

  • Gender Online

  • Identity Workshop

  • Identity Deception

  • Age and Race

  • Identity and Communities Focused on a Specific Demographic

  • Subgroup Conversation in a Public Space: Black Twitter

  • Privacy

  • Social Networks and Privacy

  • From Anonymous to Identified

  • Why We Need Pseudonymity

  • Anonymity and Accountability

  • The Future of Online Identity

  • Theoretical Summary

  • Practical Implications

6. What Is Bad Online Behavior, and What Can We Do About It?

  • What Regulates Behavior?

  • Laws

  • How Could Laws About Speech be Improved?

  • Rules and Social Norms

  • Online Groups, Civility, and Radicalization

  • Technology

  • Enacting Moderation: Software, Volunteers, and Staff

  • An Ounce of Prevention

  • Online Public Shaming

  • Computer-Generated Content

  • Exit, Voice, and Loyalty

  • Value Judgments

  • Theoretical Summary

  • Practical Implications

7. How Do Business Models Shape Online Communities?

  • Markets as a Regulator

  • The Cost of Customer Service

  • The Evolution of Business Models for Online Communities

  • Business Models as Regulation

  • What New Business Models Are Possible?

  • Theoretical Summary

  • Practical Implications

8. How Can We Help the Internet to Bring Out the Best in Us All?

  • Community

  • Collaboration

  • Truth and Knowledge

  • Identity

  • Living with and Managing Bad Behavior

  • The Need for an Educated Citizenry

  • Aspiration and Design

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Tags: Amy S Bruckman, Wikipedia Online, Knowledge